Privacy Policy

1. Introduction

Arkah Astro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our astrology and numerology services.

2. Information We Collect

Personal Information

• Name and contact information (email, phone number)
• Birth date, time, and place (for astrology readings)
• Payment information (processed securely through third parties)
• Communication preferences

Automatically Collected Information

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referral sources

3. How We Use Your Information

• Provide astrology and numerology consultations
• Process payments and manage bookings
• Send appointment confirmations and reminders
• Improve our services and website functionality
• Send marketing communications (with your consent)
• Comply with legal obligations

4. Cookie Policy

We use cookies and similar tracking technologies to enhance your browsing experience:

5. Your Rights (GDPR)

If you are in the European Union, you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to data processing for marketing purposes
• Right to Withdraw Consent: Withdraw consent at any time

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Third-Party Services

We use the following third-party services:

• Google Analytics: Website analytics and performance tracking
• Topmate: Booking and consultation management
• WhatsApp Business: Customer communication
• Payment Processors: Secure payment processing

8. US Residents - Additional Privacy Rights

If you are a resident of certain US states, you may have additional privacy rights under state law:

• California Residents: Under CCPA, you have the right to know what personal information we collect, request deletion of your information, and opt-out of the sale of personal information (we do not sell personal information).
• Right to Access: Request a copy of the personal information we have about you.
• Right to Deletion: Request deletion of your personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us using the information provided in Section 10.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including India where our primary servers are located. For US clients, we ensure appropriate safeguards are in place for such transfers and comply with applicable international data transfer requirements.

10. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Birth chart data may be retained for future consultations unless you request deletion.

11. Contact Information

For questions about this Privacy Policy or to exercise your rights, contact us:

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.