Terms of Service
Last updated: 10/28/2025
1. Agreement to Terms
By accessing and using Arkah Astro's services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.
2. Description of Services
Arkah Astro provides:
- Numerology consultations and readings
- Astrology consultations and birth chart analysis
- Life path guidance and spiritual counseling
- Name analysis and correction suggestions
- Relationship compatibility analysis
3. Disclaimer and Limitations
Important Disclaimer:
- For Entertainment and Guidance Only: All consultations, readings, and advice are provided for entertainment, spiritual guidance, and personal insight purposes only.
- No Guaranteed Outcomes: We make no guarantees about future events, outcomes, or results.
- Not Professional Advice: Our services do not constitute medical, legal, financial, or professional advice.
- US Residents: Services comply with applicable US laws and are provided for entertainment purposes.
4. Booking and Payment Terms
Payment
- All payments must be made in advance through our secure booking platform (Topmate)
- We accept major credit cards, PayPal, and other payment methods as available
- Prices are displayed in both INR and USD for your convenience
- All fees are non-refundable unless otherwise specified
Scheduling
- Consultations are scheduled through our booking platform
- We accommodate all major US time zones (ET, CT, MT, PT, etc.)
- Rescheduling requires at least 24 hours notice
- Sessions are conducted via Zoom, Skype, or phone as agreed
5. Cancellation and Refund Policy
- Client Cancellation: Cancel with 24+ hours notice for rescheduling. No refunds for cancellations less than 24 hours before appointment.
- Our Cancellation: If we must cancel, you'll receive a full refund or rescheduling option.
- No-Shows: Clients who don't attend scheduled sessions forfeit their payment.
- Technical Issues: If technical problems prevent the session, we'll reschedule at no additional cost.
6. Privacy and Confidentiality
We respect your privacy and maintain strict confidentiality of all personal information shared during consultations. Please review our Privacy Policy for detailed information.
7. Intellectual Property
All content, methodologies, and materials provided during consultations are the intellectual property of Arkah Astro and Pooja Pandey. You may not reproduce, distribute, or commercialize any content without written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Arkah Astro and its practitioners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
9. Governing Law
These terms are governed by the laws of India. For US clients, any disputes will be resolved in accordance with applicable US consumer protection laws and international arbitration standards.
10. Contact Information
Questions about these Terms of Service? Contact us:
Email: info@arkahastro.com
Phone/WhatsApp: +91 8178748983
Website: arkahastro.com
11. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the new terms.